Shipping &
Delivery.
Transparent transit. No promises, only ranges. We provide the gear; our logistics partners provide the speed.
Standard Transit Lifecycle
Dispatch
24-48 Hours
Metro
2-4 Days
Non-Metro
5-7 Days
Remote
7-10 Days
Order Processing
The time it takes to prepare your order for dispatch.
Delivery Timelines
Transit times provided by our tier-1 courier partners.
Shipping Methods
How your payment choice affects logistics.
Live Tracking
Stay updated on your package's movement in real-time.
Delivery Exceptions
External factors that may shift your delivery date.
Failed Delivery (RTO)
What happens when a package cannot be delivered.
Transit Protection
Mandatory protocols for a secure delivery experience.
Failed Delivery (RTO)
1. COURIER ATTEMPTS: OUR PARTNERS WILL ATTEMPT DELIVERY A MAXIMUM OF 3 TIMES.
2. NON-DELIVERY: IF THE CUSTOMER IS UNAVAILABLE OR THE ADDRESS IS INCORRECT, THE PACKAGE IS RETURNED TO ORIGIN (RTO).
3. RE-SHIPPING: RESHIPPING AN RTO PACKAGE REQUIRES A SECOND SHIPPING FEE (₹150-₹200) PAYABLE IN ADVANCE.
Damaged Packages
MANDATORY: YOU MUST RECORD A CONTINUOUS, UNCUT 360° UNBOXING VIDEO STARTING FROM THE SEALED PACKAGE. WITHOUT THIS VIDEO, NO CLAIM FOR DAMAGE OR MISSING ITEMS WILL BE PROCESSED. REPORT WITHIN 24H.
Need Escalation?
ONLY CONTACT SUPPORT IF YOUR TRACKING HAS NOT UPDATED FOR 4+ DAYS OR THE ESTIMATED DELIVERY WINDOW HAS EXPIRED.